Denver Orders Social Media Alerts by Retail Cannabis Stores During Product Recalls

Denver health officials are requiring marijuana companies that have been forced to recall products to alert consumers of the recall via social media.

The city has seen nine recalls of marijuana products so far for the use of banned pesticides. Health officials are concerned that many consumers are not aware of the recalls; only three companies affected have contacted customers directly.

The other companies relied on the Department of Environmental Health press release, which is difficult to locate on the city’s website (officials say they plan to make it easier to find).

Lisa Boliva, of the watchdog group the Cannabis Consumers Coalition, stated:

“This is public safety. We need to be looking out for consumers’ best interests. It strikes me as irresponsible and greedy. When the government issues press releases, it does not reach everybody. A company posting about its recall on social media would ensure consumer confidence.”

Businesses contacted by the Denver Post noted that few to no consumers have returned products affected by the recall.

“Consumers brought none of it back,” said Larry Nassau of TruCannabis. “We had some calls from folks, but most times it was already consumed, or they just weren’t particularly interested in bringing it back.”


Photo Credit: Dank Depot

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