General Manager @ Green Remedy Collective

Job Description

The General Manager (GM) is responsible for leading a team of approximately 30 employees, including 4-5 managers, and is accountable for all aspects of managing a single retail cannabis store. You will report to the Board of Directors & The Director of Operations. You will help train, develop, and hire new hires as well as continuing to improve standard operating procedures. This position requires attention to detail, a passion for process, a drive for results, and the ability to lead and influence in the high-regulated and compliance-focused cannabis industry.

General Manager Job Responsibilities:

• Builds company image by collaborating with customers, government, community organizations, and employees; and enforcing ethical business practices.
• Increases management’s effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives
• Coordinates efforts by establishing procurement, production, marketing, field, and technical services policies and practices; and coordinating actions with corporate staff.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; and participating in professional societies.
• Forecast and adjust payroll to maximize productivity, achieve sales and payroll goals, and complete workload.
• Ensure compliance with MAUCRSA, local laws and regulations centered around cannabis ordinances
• Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.
• Oversee the maintenance of the facility, including exterior property.
• Oversee the Delivery and Pick-Up orders department, ensuring prompt delivery and quick order fulfillment.
• Perform HR duties including: Employee Appraisals, Discipline Notices, On Boarding paperwork, PTO compliance.
• Conduct weekly manager meetings and monthly all staff meetings
• Monitor and respond to all online reviews, including: Weedmaps, Leafly, Google and Yelp.
• Oversee management team schedule.

This is a full-time position that offers the following benefits:

• Competitive salary
• Health Coverage
• 401(k) Plan
• Paid Time Off
• General Manager Qualifications/Skills:
• Performance management
• Staffing
• Management Proficiency
• Developing standards, coaching, and team coordination
• Financial planning
• Process improvement
• Decision making
• Strategic planning
• Quality management
• Accounting
• HR
• AP / AR

Education and Experience Requirements:

• 5 years of successful management experience, preferably in cannabis retail, though not a requirement.
• Financial management: interpreting reporting data, inventory control.
• Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing marketing directives.
• Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing.
  Please provide (3) verifiable professional references

Skills:

• Proficient with technology (e.g., POS system, Microsoft Office programs, etc.)
• Excellent written and verbal communication
• Strong collaboration and interpersonal skills
• Strong organizational skills to manage multiple tasks with moving parts
• Ability to react under pressure, use good judgment in ambiguous situations and be flexible/adaptable
• Special Requirements
• Work a flexible, full-time schedule to include days, evenings, weekend, and some holidays as this is a retail environment
• Working Conditions
• Continuous mobility throughout the store on a daily basis
• Lift and move up to 50 pounds on a daily basis
• Stoop, kneel, and crouch on a daily basis
• Climb a ladder and maintain balance on a daily basis