General Manager @ Green Remedy Collective

Job Description

The General Manager (GM) is responsible for leading a team of approximately 30 employees, including 4-5 managers, and is accountable for all aspects of managing a single retail cannabis store. You will report to the Board of Directors & The Director of Operations. You will help train, develop, and hire new hires as well as continuing to improve standard operating procedures. This position requires attention to detail, a passion for process, a drive for results, and the ability to lead and influence in the high-regulated and compliance-focused cannabis industry.

General Manager Job Responsibilities:
  • Builds company image by collaborating with customers, government, community organizations, and employees; and enforcing ethical business practices.
  • Increases management’s effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives
  • Coordinates efforts by establishing procurement, production, marketing, field, and technical services policies and practices; and coordinating actions with corporate staff.
  • Maintains quality service by establishing and enforcing organization standards.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; and participating in professional societies.
  • Forecast and adjust payroll to maximize productivity, achieve sales and payroll goals, and complete workload.
  • Ensure compliance with MAUCRSA, local laws and regulations centered around cannabis ordinances
  • Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.
  • Oversee the maintenance of the facility, including exterior property.
  • Oversee the Delivery and Pick-Up orders department, ensuring prompt delivery and quick order fulfillment.
  • Perform HR duties including: Employee Appraisals, Discipline Notices, On Boarding paperwork, PTO compliance.
  • Conduct weekly manager meetings and monthly all staff meetings
  • Monitor and respond to all online reviews, including: Weedmaps, Leafly, Google and Yelp.
  • Oversee management team schedule.
This is a full-time position that offers the following benefits:
  • Competitive salary
  • Health Coverage
  • 401(k) Plan
  • Paid Time Off
  • General Manager Qualifications/Skills:
  • Performance management
  • Staffing
  • Management Proficiency
  • Developing standards, coaching, and team coordination
  • Financial planning
  • Process improvement
  • Decision making
  • Strategic planning
  • Quality management
  • Accounting
  • HR
  • AP / AR
Education and Experience Requirements:
  • 5 years of successful management experience, preferably in cannabis retail, though not a requirement.
  • Financial management: interpreting reporting data, inventory control.
  • Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing marketing directives.
  • Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing.
    Please provide (3) verifiable professional references
  • Proficient with technology (e.g., POS system, Microsoft Office programs, etc.)
  • Excellent written and verbal communication
  • Strong collaboration and interpersonal skills
  • Strong organizational skills to manage multiple tasks with moving parts
  • Ability to react under pressure, use good judgment in ambiguous situations and be flexible/adaptable
  • Special Requirements
  • Work a flexible, full-time schedule to include days, evenings, weekend, and some holidays as this is a retail environment
  • Working Conditions
  • Continuous mobility throughout the store on a daily basis
  • Lift and move up to 50 pounds on a daily basis
  • Stoop, kneel, and crouch on a daily basis
  • Climb a ladder and maintain balance on a daily basis

Job Details

  • Employment Type

    • Full-Time
  • Employer

    Green Remedy Collective

  • Job Location

    Richmond, CA

Employer Details

Green Remedy Collective

Well established East Bay Dispensary in Richmond, CA

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